Senior UX Designer who makes the complex feel simple.
UX/UI Design | Service Design | User Research | Collaboration & Mentoring
I'm a Senior UX Designer with 13+ years transforming complex organisational challenges into intuitive user experiences. I specialise in service design and research-driven strategy that delivers measurable business outcomes.
My approach combines stakeholder collaboration with hands-on design execution - from facilitating cross-functional workshops to mentoring design teams and establishing design system governance that scales across organisations.
When I'm not making the complex feel simple, you can find me on the (ballroom) dance floor 💃, birdwatching 🐦, or strategising over board games 🎲.
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Delivering critical business continuity under pressure
Role: Senior UX Designer, Cross-functional Facilitator
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Transforming complex regulatory processes through problem reframing
Role: Senior UX Designer, Research Lead
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Eliminating systemic communication gaps through service design
Role: Facilitator, Designer, Front-end Developer